Supporting a future-ready NSW Public Service
planned, governed, funded, delivered, adopted, trusted, compliant, measurable and successful
As a vendor-independent, technology-agnostic advisor, we have one purpose: helping you deliver the right solution for your organisation.
We bring the trust, knowledge and proven methods of more than 35 years supporting NSW Government.
Not sure where to begin? Schedule a no-obligation conversation with our senior engagement team.
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Time (Sydney)
Easy to engage – Full prequalification on NSW SCM0005 (P&MS) and Advanced supplier on SCM0020 (ICT Services)
Vendor-independent advice – focused on your best outcome, with every decision compliant, competitive and defensible.
Proven experience – more than 35 years supporting over 80 NSW Government agencies.
Specialist expertise – we understand the frameworks, approval pathways and practices that get your initiatives funded, procured and delivered.
NSW Government is our specialty – our people, methods and knowledge are built for the NSW public sector.A defined procurement pathway and market approach, with a register of tested vendor claims
We match your need to the right procurement pathway, including Test and Buy Innovation, define outcome-focused requirements and test vendor claims against your own data, so every decision demonstrates public value and withstands scrutiny.
A capability uplift and change plan your teams can act on
We identify the skills your people need, from digital and data fluency to commercial and decision-making judgement, and build capability that is sustained beyond our engagement.
A commercial strategy that keeps your options open, with exit and transition paths built in
As a vendor-independent advisor, we help you structure contracts, licensing and architecture so you can scale, switch or stop as needs change, protecting value over the life of the investment.
An AI readiness and assurance roadmap, with obligations mapped for each priority use case
We assess your readiness across data, platforms, people and governance, and test priority use cases against the NSW AI Assessment Framework and your privacy and cyber obligations, so you adopt AI when your foundations are ready.
A data strategy and governance roadmap, with the analytics and cross-agency partnerships to put it to work
We bring clarity to your data strategy and governance, identify where analytics can better inform decisions, and support the cross-agency collaboration needed to share and reuse data with confidence.
A modernisation roadmap that pairs continuous improvement with platform renewal
We assess how your processes and systems perform today, identify opportunities for efficiency and improvement, and set out the platform upgrades that make your core technologies reliable, scalable and centred on citizens' needs.
Where do we begin?
With a practical, independent assessment of where you are today.
Our core team of practitioners works with independent specialist partners, so you get the exact expertise your challenge needs. Our principals have led strategy, data, procurement and change across NSW Government.
Three steps, aligned with the Digital Assurance Framework, Test and Buy Innovation and Treasury's investment gates.
Book a conversationWe shape your initiative, test it against clear go/no-go criteria and confirm your Digital Assurance Framework pathway, including the AI Assessment Framework where relevant, so only the right initiatives proceed.
You receive: A prioritised, assured pathway
Through Test and Buy Innovation, suppliers prove their solution on your data in stages. You fund only as the evidence builds, and reach Gate 2 with a robust business case.
You receive: A business case ready for investment
Tested claims become contract terms. We help your people adopt new ways of working and track the benefits, so the value is realised and sustained.
You receive: Adoption, capability and realised benefits
Focused half-day workshops for your leadership team, built around your agency's own priorities. Take one, or run all three as a series.
Half-day workshop · In person or on Microsoft Teams
A shared view of your leadership team's AI literacy and confidence, and a practical plan to address the gaps.
Facilitated byJenna Bradley and Rachel MaidenHalf-day workshop · In person or on Microsoft Teams
Confidence in the NSW AI Assessment Framework, built on one of your own candidate use cases rather than a theoretical example.
Facilitated byHoward Elliott and Jenna BradleyHalf-day workshop · In person or on Microsoft Teams
Identify your priority challenges, then rank AI use cases by value and delivery risk.
Facilitated byJenna Bradley and Rachel MaidenWorkshop format
New to AI? Run all three in order: capability, then governance, then use cases. Each builds on the last, and booking all three together saves 10%.
Questions about the format?
Contact usHalf a day
One focused session for up to 20 senior leaders
In person or on Microsoft Teams
At your office or on Microsoft Teams
1:1s beforehand
20–30 minutes with each attendee, so the session starts from their priorities
One-page pre-read
Sent five business days before the session
Two senior facilitators
Discussion-led, with your input captured live
One-page output
Agreed and signed off in the room
Facilitator's summary
Sent to you after the session
Follow-up touchpoint
2–4 weeks later to keep momentum
Tell us what you need, and we'll point you to the simplest compliant way to engage us.
What do you need?
Engage us through the Performance and Management Services Scheme (SCM0005). BSR holds full prequalification, so there is no engagement value limit.1
Engage us through the ICT Services Scheme (SCM0020), where BSR is an Advanced supplier.4
Use the ICT Services Scheme (SCM0020). As an Advanced supplier, BSR can enter high-risk contracts valued over $150,000 (excl. GST).4
BSR is prequalified on both schemes, so either route is open. Choose the scheme that matches the main nature of the work, guided by your procurement team.
Book a conversation and we'll help you scope the work, so the right scheme, contract and quote process are clear from the start.
Book a conversationSources. Thresholds exclude GST and are current at the time of writing. Always check the latest rules on Buy.NSW and your agency's own procurement policy.
Selected engagements across NSW Government. Clients are described generally to respect confidentiality.
Central NSW Government agency
A whole-of-government procurement service
Procurement information was spread across agencies, making it hard for buyers to find and follow the rules.
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Central NSW Government agency
A whole-of-government procurement service
Procurement information was spread across agencies, making it hard for buyers to find and follow the rules.A funded business case for a single procurement service for all of government.Feasibility study, options analysis and business case, developed with the agencies who would use it.A cross-agency service succeeds when every agency can see itself in the design.
Critical infrastructure state-owned corporation
Water accounting process redesign
Water transactions and billing were handled in different ways across teams, with no single, agreed process.
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Critical infrastructure state-owned corporation
Water accounting process redesign
Water transactions and billing were handled in different ways across teams, with no single, agreed process.Optimised, documented end-to-end processes for water transactions and billing, with business requirements defined to support them.Reviewed how the work was done with teams across the business, redesigned the processes end to end, and defined the system requirements to match.Design the process with the people who run it, then define the system around it.
NSW Government agency
Data engineering for portfolio spend reporting
Spending data sat in dozens of separate project files, reconciled manually for each report.
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NSW Government agency
Data engineering for portfolio spend reporting
Spending data sat in dozens of separate project files, reconciled manually for each report.An automated data pipeline and a single source of truth for operating and capital spend, with a clear audit trail.Stakeholder discovery, source data mapping, pipeline and data model design, iterative build and testing, and a handover so the team could run it themselves.Hand over the method as well as the tool, so the improvement lasts after the engagement ends.
NSW Government agency
Identity and access management for a business-critical system
A business-critical system needed stronger control over who can access what, and a clear way to choose the right solution.
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NSW Government agency
Identity and access management for a business-critical system
A business-critical system needed stronger control over who can access what, and a clear way to choose the right solution.The right identity and access solution procured and delivered, with access controls designed to meet NSW Government cyber security requirements.Business analysis from inception to delivery, procurement support to test and select the solution, and cyber security advice throughout.Define who needs access, and why, before choosing the product.
NSW Government agency
Cyber security uplift business case, Digital Restart Fund
Urgent cyber security upgrades to business-critical systems needed funding, after earlier proposals had not succeeded.
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NSW Government agency
Cyber security uplift business case, Digital Restart Fund
Urgent cyber security upgrades to business-critical systems needed funding, after earlier proposals had not succeeded.A successful Digital Restart Fund business case, securing funding for the uplift program.Reframed the case for investment around risk and service continuity, built the options and cost-benefit analysis, and aligned the submission with Digital Restart Fund and assurance requirements.A business case succeeds when it answers the funder's questions, not only the agency's.
Book a 15 or 30-minute conversation with our senior engagement team. We'll listen first, then advise where to start.
